Position Information


Posting NumberUTHRGV14

Working TitlePATIENT SERVICES REPRESENTATIVE I (UT Health RGV Cancer and Surgery Center - Outpatient Rehabilitation)

Number of Vacancies1

LocationMcAllen, Texas

DepartmentSchool of Medicine / Surgical Specialty and MSK ISU

FTE1.0

FLSANon-Exempt

Scope of Job
Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required.

Description of Duties

+ Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV’s mission, values, and promoting service lines.

+ Accurately and completely registers patients ...