Patient Services Associate

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**Mission Statement**

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

**Responsibilities***

+ Provide exceptional customer service to patients and families
+ Provide check-in and check-out support for the Taubman ambulatory care clinic
+ Schedule follow-up patient appointments
+ Working with call center and providers to schedule patients in appropriate schedules
+ Confirm, notify and remind patients of appointments and/or changes.
+ Calling and rescheduling patients due to provider clinic closures.
+ Scan an...