Job Summary
We are seeking a hands-on Patient Intake Supervisor to lead a small, high-impact team of ~4 Patient Intake Coordinators responsible for new patient scheduling and onboarding.
This role is ideal for a leader who thrives in a player-coach environment—someone who can both guide their team and stay close to day-to-day operations. You will play a critical role in ensuring a seamless patient experience while driving performance, accountability, and process improvements.
Key ResponsibilitiesTeam Leadership (Small Team Oversight)

+ Directly manage and support a team of ~4 Patient Intake Coordinators

+ Act as a player-coach, providing real-time guidance and stepping in when needed

+ Monitor individual performance, coach to metrics, and drive accountability

+ Foster strong collaboration, communication, and team culture

Operational Execution

+ Stay closely involved in daily workflow, including:

+ Case management i...