Patient Greeter
The Patient Greeter is responsible for providing front-desk support within a busy medical pavilion. This individual serves as the first point of contact for patients and visitors entering the facility and plays a key role in creating a welcoming, organized, and efficient entry experience. The role focuses on check-in support, wayfinding, and basic administrative assistance to ensure smooth patient flow throughout the building.
Responsibilities
- Greet patients, visitors, and vendors in a professional, courteous, and welcoming manner.
- Check patients into the building and verify basic registration or appointment information as needed.
- Provide directions and general information to assist patients in locating departments, offices, or services within the medical pavilion.
- Manage high-volume foot traffic and phone inquiries while maintaining excellent customer service.
- Enter and update visitor or patient...