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Patient & Family Concierge

Company

UPMC Life Changing Medicine

Location

Pittsburgh, Pennsylvania

Type

Full-Time

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Be the friendly face that helps families navigate one of life's most important moments.

UPMC Mercy is seeking a compassionate and customer-focused Patient & Family Concierge to join our Post-Anesthesia Care Unit (PACU) team. In this highly visible role, you'll provide comfort, guidance, and support to patients' loved ones throughout the surgical journey—from welcoming families upon arrival to helping coordinate communication and reconnecting them with their loved ones during recovery.

As a trusted resource and advocate, you'll play a key role in creating a positive experience during what can often be a stressful time. Working alongside surgeo...

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