Job Description:
Job Title: Patient Facing PD

Job Location: Chapel Hill NC

Duration: Months



Position Summary:

The Patient Accounts Representative is responsible for front-line, patient-facing duties within the Accounting Office. This position handles incoming phone calls, assists walk-in patients, processes mail and faxes, and supports patients with billing and account inquiries related to both dental and medical services. The role requires professionalism, attention to detail, and strong communication skills to ensure a positive and efficient patient experience.



Key Responsibilities:

Greet and assist patients and visitors in a courteous and professional manner

Answer incoming calls and direct inquiries to the appropriate department or team member

Respond to patient billing questions, explain statements, and provide basic account information

Accept and process ...