Department Summary:
The Department of Ophthalmology at Boston Children’s Hospital is dedicated to providing world-class vision care to infants, children, and young adults with complex eye conditions. We are seeking proactive and empathetic professionals to join our administrative team.

Candidates will be evaluated and placed at Level 1 or Level 2 based on experience, competencies, and alignment with career ladder criteria.Level 1 — Patient Experience Representative
Experience: Entry-Level Role – Experience Not Required
Salary Range: $19.06/hr – $27.64/hr
Typical Responsibilities:

Patient & Customer Support: Demonstrates effective and empathetic customer service that supports departmental and hospital operations.

Administrative & Financial Tasks: Obtain basic authorizations and referrals; enter billing and treatment codes; reconcile payments and assist with preparing daily deposits.

Cross-Functional Supp...