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Patient Coordinator

Company

Care.fi

Location

bengaluru, karnataka

Type

Full-time

Job Summary:

We are looking for an empathetic and highly organized Patient Coordinator to join our Bangalore office team. In this role, you will act as the vital bridge between a completed sale and insurance dispatch, serving as a dedicated buddy to the patient throughout their insurance journey.


This is a dedicated calling and chat-based role. You will rely on phone calls and WhatsApp to guide patients, collect necessary documentation, and ensure a smooth handover to the insurance team.


The ideal candidate takes a patient-first approach, excels at remote communication, and is highly proficient in tracking data.


Key Responsibilities:

  • Remote Patient Guidance: Act as the primary point of contact for patients who have availed our services, interacting with them via phone calls and WhatsApp to ensure they feel supported.
  • Tele-D...

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