Drive impactful patient support initiatives as a Senior Caseworker specializing in reimbursement and financial aid options. Assist patients in maximizing access to healthcare resources while managing a substantial caseload.
Your role will involve working closely with patients to identify appropriate reimbursement avenues and financial resources. You'll also provide mentorship to team members and ensure collaborative efforts with management align with program objectives. Regular communication with insurance companies and healthcare professionals is key to achieving successful patient outcomes.
Key Responsibilities:
• Assist patients with reimbursement inquiries and solutions
• Mentor team members on effective case management
• Manage patient scheduling and drug order processes
• Document patient interactions and support activities
• Implement training for new caseworkers
Requirements:
• Minimum of 2 years in the medical or insurance field
• Bilingual profic...