Join to apply for the Patient Care Specialist role at Belo Medical Group, Inc.

Overview

The Patient Care Specialist primarily attends to patients and customers in the clinic and performs a variety of tasks to ensure that services are provided in an effective and efficient manner.

Responsibilities

• Handling Patient or Customer Inquiries or Concerns:
  • Greet all patients and customers upon entry in the clinic in a friendly, courteous and professional manner.
  • Answer inquiries from patients, customers and other persons regarding clinic products and services in an efficient manner.
  • Answer telephone calls promptly and efficiently following telephone handling standards of the Company.
  • Handle inquiries over the telephone and screens or directs calls when necessary.
  • Log all inquiries in the Inquiry Sheet as part of the monitoring report by the Marketing Department.
  • End...