**Job Description**

The Patient Care Representative is responsible for the reception and initial service to an arriving patient. Activities include: registration, obtaining demographic data, updating of financial and related information, and other duties as assigned **_._**

**Qualifications**

+ High school graduate or GED; Associates degree preferred.
+ 1 year of health care patient reception or related experience preferred.

**Responsibilities**

1. Greet and direct patients, visitors, and staff.

2. Answers telephones promptly and courteously. Directs calls to appropriate personnel and/or departments, takes messages and assures delivery of same.

3. Collects and distributes patient referral information received from affiliated physicians.

4. Escorts visitors and patients to appropriate areas; provides information to assist patient and/or visitors.

5. Distributes departmental reading material such as Emerg...