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Patient Care Administrators

Company

Q2 HR Solutions - Group of Companies

Location

Taguig, Metro Manila

Type

full time

About the Role

We are seeking a Patient Care Administrator to join a healthcare operations team that supports patients throughout their end-to-end care journey. This role is ideal for professionals with strong BPO experience who are comfortable handling international accounts, managing sensitive information, and delivering excellent service in a fast-paced environment.

You will act as a key point of contact for patients and internal stakeholders, ensuring appointments, referrals, and records are handled accurately, efficiently, and with care.

Key Responsibilities

  • Support patients throughout their healthcare journey by providing timely and accurate administrative support

  • Input, update, and maintain patient referral data across internal systems with high accuracy

  • Book and manage patient appointments in line with service-level agreements and best-practice standards

  • Communica...

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