Job Family : Patient Account Representative
Travel Required : None
Clearance Required : None
What You Will Do :
The Patient Account Representative - Self-Pay is an extension of a client's business office staff. Representatives are responsible for taking in-coming and out-going calls to patients and insurance companies to resolve patient accounts. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
This position is hybrid, based out of our Mitchell, SD office. Individuals must be able to work an eight hour shift between the hours of 7:00 AM CT - 5:00 PM CT.
The qualified individual will be receiving incoming calls and making outbound calls and soft collections.
* Inbound calling emphasis
* Account Review
* EOB knowledge
* Assist patients with policy statuses and insurance verifications
* Customer Service
* Account Updates
* Strong Verbal / Written Communication Skills
* Comple...