**Job Description**

**UW Medicine’s Patient Financial Services Department** has an outstanding opportunity for a **Patient Account Representative 3, Appeals and Underpayments.**

**WORK SCHEDULE**

+ 100% FTE
+ Day Shift

**PRIMARY JOB RESPONSIBILITIES**

+ Make outbound and take inbound calls with patients, their families or representatives, insurance companies, attorneys, corporate clients, etc. in a structured environment working under a set schedule and tight timeframes;
+ Independently manage special billing programs and projects such as specialty services and institutional and corporate accounts; Medicare RAC and Intermediary requests as well as complex billing situations
+ Obtain detailed information to assure reimbursement and contract adherence for case rate and specialty billing programs specifically negotiated on behalf of UW Medicine
+ Assist patients or their representatives in understanding their financial obligation ...