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Patient Access Representative

Company

Robert Half Office Team

Location

Santa Cruz, CA

Type

Full-time

Description
The Patient Access Representative plays a critical role in helping patients connect to care. You will be a trusted point of contact, supporting inbound calls, scheduling needs, and general inquiries while navigating multiple systems. This role is ideal for someone who thrives in a high‑volume setting and enjoys helping patients move easily through the healthcare process.
Requirements

+ High School Diploma or GED required

+ 6 months of experience in an outpatient or medical office environment preferred

+ Comparable experience in customer service or call center settings preferred

+ Strong customer service and interpersonal skills

+ Ability to manage multiple priorities in a fast‑paced environment

+ Proficient keyboarding and computer navigation skills

+ Experience using standard office equipment

+ Knowledge of medical terminology

+ Familiarity with electronic practice management systems<...

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