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Patient Access Representative I

Company

SSM Health

Location

Monroe, WI

Type

Full-time

**It's more than a career, it's a calling.**

WI-Monroe Clinic Hospital

**Worker Type:**

Regular

**Job Highlights:**

This full-time (32 hours/week) Patient Access Representative will support the Urgent Care clinic in Monroe, with a focus on Urgent Care registration and patient check-in activities. The clinic operates Monday through Friday from 8:00 AM to 5:00 PM, and weekends from 8:00 AM to 12:00 PM (noon). This position includes a rotation of **every other weekend** coverage.

In this role, the representative will work independently to support Urgent Care registration and manage all patient check-in functions, ensuring a smooth, efficient, and welcoming intake experience.

**Job Summary:**

Responsible for communicating with patients, participants and staff to accurately schedule patients for prescribed procedures and gather the necessary demographic, insurance and clinical information for the procedure.

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