The PSR will be responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross training required in multiple administrative support functions.
Responsibilities:
Primary point of contact for patient relations in person and by phone.
Greet patients and assist in resolving patient concerns and escalating as appropriate.
Check patients in/out and collect co-payments, give receipts, and reconcile payments.
Verify patient demographics and insurance information in CS-Link/Epic.
Schedule appointments and complete patient registration.
Process and track referrals and authorizations for various insurance types.