Job overview

To answer phone calls for appointments and general enquiries efficiently to support patients to use the phlebotomy service.

To welcome patients, visitors and couriers to the Pathology Department at Basingstoke hospital, especially those attending for blood test, and signpost and troubleshoot, ensuring high levels of customer care and satisfaction.

To manage couriers, pick up and deliveries by informing the relevant Pathology staff of their arrival.

Applicants must be able to work 12:00-17:00 Mon-Fri

Main duties of the job

Working for our organisati...