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Parts Journeyperson - Field/Shop

Company

Finning

Location

Edmonton, Alberta

Type

Full time

Description

:
  • Manage parts procurement and allocation for the D17/D18 service teams, ensuring timely support for field operations.
  • Provide shop parts coverage and maintain inventory availability to support ongoing service activities.
  • Collaborate across departments and teams to ensure efficient parts distribution, communication, and workflow execution.
  • Backorder Management, Parts ticketing escalations with CAT, Used Parts Sourcing
  • Exceptional customer service and collaboration with all facets of client’s organization
  • First point of contact for the customer to inquire on piece parts orders
  • Coordinate with Field Technicians and Response Supervisors to identify, source, and order parts required for service and repair work orders.

    • Qualifications:

  • Journeyperson parts certification coupled with previous parts, warehouse, front counter, sales experience and Caterpillar product knowledge
  • A high ...

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