What You Can Expect

You'll empower partners to deliver seamless customer experience deployments through expert technical guidance and enablement. You'll collaborate across teams to drive adoption and retention. You'll help partners achieve measurable customer success and growth.

About The Team

Our team enables partners to deliver exceptional customer experiences using Zoom CX solutions. We collaborate across product, engineering, and partner functions. We exist to strengthen partner capability and customer satisfaction.

Responsibilities

• Driving partner‑led deployments by providing technical consultation and best practice guidance.
• Enabling partners through scalable programs that enhance adoption and retention outcomes.
• Monitoring partner performance, identifying risks, and coordinating remediation plans.
• Collaborating with cross‑functional teams to translate partner feedback into product and enablem...