To provide a sensitive, person-centred service supporting adults, including care-experienced individuals, who request access to their Children’s Social Care records. The role ensures timely, compliant, and supportive access to records while promoting wellbeing throughout the process. The postholder will also lead participation initiatives, ensuring the voices of children, young people, and families influence service design and delivery. Additionally, the role supports compliance with Freedom of Information (FOI) and Data Protection (DP) legislation and promotes best practices across the organisation.
Key Duties/Accountabilities
Act as the primary contact for adults requesting access to their Children’s Social Care records.
Provide ongoing emotional and practical support throughout the r...