Job Title: Participant Liaison
Location: Chicago, Illinois
Type: Contract To Hire
Compensation: $18.00
Contractor Work Model: Onsite
Hours: 40.0


Overview
We are looking for a participant liaison to assist potential and existing program participants within the affordable housing industry.

Responsibilities


+ Assist low-income families and individuals, including homeless, elderly, or disabled, to navigate affordable housing processes to improve their quality of life and achieve self-sufficiency.

+ Determine walk-in customers’ specific service needs, route them appropriately, and provide detailed information regarding recertification, interims, moves, and inspections.

+ Address landlord/tenant issues, take necessary steps for resolution, and document all comments into internal systems such as Yardi and SharePoint.

+ Assist clients with accessing client service kiosks, gather information, answer inquiries...