We are currently seeking two part time administrators to work in our busy Emergency Department / Urgent Cardiac Care Department.
Duties & Responsibilities:
- To ensure that all patients are dealt with in an efficient and professional manner
- Register Patients on the hospital system ensuring that all demographics including insurance and referring doctor information are correct in relation to that visit
- To update patient demographic details on the hospital system
- Check patients' insurance cover and identify any shortfalls and excesses.
- Capture the patient's signature on the insurance form/portal at the point of registration where insurance is appropriate to that visit
- To monitor email addresses as assigned and ensure that all queries are responded to
- To ensure that all telephone calls are answered, and voice mails are responded to
- Meet and Greet patients in a pro...