Description

To undertake a variety of tasks to support the members of the non‑delegated Litigation team in achieving Client KPIs and SLAs.

Department: Claims Management

Location: Bolton

Key Accountabilities

• Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
• Draft routine court documents such as AOS, Notice of Change, Court Orders, Witness Summons and precedent‑based applications.
• Liaise with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case, including requests for extensions, booking counsel etc.
• Follow up on outstanding instructions, documents and other actions to ensure responses are received within required timescales.
• Make payment requests using the appropriate payment re...