Link-Worldwide in Quintana Roo seeks a Technical Support Engineer I to deliver Level1 support for network security solutions, focusing on Palo Alto Networks for U.S. customers. This role demands strong English communication, technical troubleshooting abilities, and a proactive problem-solving approach.

The ideal candidate will have 1-2 years of experience in technical support, hands-on firewall experience, and the ability to work in a dynamic environment. We promote a diverse and inclusive workplace, offering tailored benefits and professional development opportunities.