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Overseas Service Engineering Intern 海外服务工程实习生

Company

Cummins Inc.

Location

Beijing, China

Type

Full-time

Support service-related communication and coordination with overseas customers, especially in Africa, leveraging multilingual capabilities (Chinese, English or French and/or African languages).

协助与海外客户(特别是非洲地区客户)开展服务相关的沟通与协调工作,发挥中、英、法及非洲本地语言优势。

Assist in troubleshooting support, technical documentation, and service-related analysis to support customer service engineering activities.

参与基础故障分析支持、技术资料整理及服务相关数据分析,协助推进服务工程相关工作。

Support service data collection, maintenance, and analysis, including service reports, field feedback, and operational metrics.

协助完成服务数据的收集、整理与分析,包括服务报告、现场反馈及运营指标等相关内容。

Provide operational and administrative support to the service team, including documentation, reporting, and coordination tasks.

为服务团队提供运营及行政支持,包括文档管理、数据整理及跨团队协调工作。

Participate in service improvement projects and cross-functional collaboration, gaining exposure to real-world technical service scenarios.

参与服务优化项目及跨部门协作,在真实业...

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