Key Responsibilities

Operations Management

• Oversee daily operations to ensure smooth functioning of Santan cafes and restaurants.
• Ensure timely preparation and delivery of food while maintaining quality standards.
• Monitor and manage inventory levels to ensure accurate stock management and minimise wastage.
• Support Grab & Go activation at terminals, including push cart operations.

Revenue & Profitability

• Drive initiatives to achieve revenue targets and maximize profitability.
• Implement cost-control measures to reduce operational wastage and optimize resource utilization.
• Analyze financial reports and operational data to identify areas for improvement.

Team Leadership & Optimisation

• Manage rosters and optimise staff allocation to ensure efficient manpower utilization for FOH operations.
• Train, mentor, and motivate team members to maintain high perform...