Role Summary

The Delivery Operations Associate Manager is responsible for leading and ensuring the effective end‑to‑end execution of Order to Cash (OTC) processes, combining strong operational expertise, team leadership, and a client‑delivery focus.
This role involves managing small to mid‑sized teams, solving moderately complex problems, ensuring SLA compliance , and actively participating in continuous improvement and process transformation initiatives .

What will you do in this role?

You will be aligned with the Finance Operations vertical, contributing to financial outcomes through:

• End‑to‑end management of the Order to Cash process, including:
  • Order Management
  • Credit Management
  • Billing / Invoicing
  • Cash Application
  • Collections
  • Customer Master
• Analysis of operational data, reconciliations, and financial reporting.
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