Define system requirements for new and/or updated functionality and configuration
Perform general application configuration, deployment and data maintenance, including security configuration and product functionality review to ensure systems and applications are working efficiently and effectively
Support the partnership with other internal departments, business units and senior management to ensure the effective implementation of technology policies
Identify, design and develop tools and technology needed for business measures and metrics
Support implementations and/or updates of business systems and applications; execute periodic system changes
Perform ongoing maintenance and support on business systems and applications including software installations, upgrades, compliance updates, program coding, maintenance, backing-up data and administering security/access protoco...