Order to Cash Analyst (Korean Speaker)

Company

Accenture

Location

, selangor, malaysia, selangor

Type

Full-time

Supervise the daily operation on OTC process 
Daily operational performance management and meet targets including Service Level Agreements with client; 
Achieve client’s Service Satisfaction at the level of client’s management and also end-users; 
Facilitate the operational Change Request (CR) process; 
Build team succession and make it effectively; 
Provide a holistic view of service delivery to the client; 
Act as a clear escalation route to the client for service related issues and facilitate resolution of issues 
Support Ad Hoc contractual projects for the client in line with the nominated project team; 
Initiate and own continuous improvement projects within area of his/her responsibility; 
Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit 
Work with OE support team ; 
Sound Operations management experience (inc...
        

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Order to Cash Analyst (Korean Speaker)

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