Description and Requirements

1. Data Analysis & Insight Generation: Utilize tools such as SQL, Python, and Power BI to monitor, analyze, and visualize key performance indicators including on-time delivery rate, order accuracy. Proactively identify operational trends, bottlenecks, and anomalies. Perform root cause analysis through data mining.

2. System Support & Process Optimization: Technical support resource. Deeply understand system configurations and data logic, process modeling, and improvement proposals. Lead or participate in specific process improvement projects, such as process optimizing, allocation rules or to reducing order E2E touchpoints.

3. Complex Operations & Exception Handling: Be responsible for handling high-priority orders, historical issue resolution, and various process exceptions.

4. Cross-functional Collaboration & Business Partnership: Collaborate closely with planning, logistics, procuremen...