Job Role: Oracle CRM Consultant

Job Location: Bangalore, Hyderabad, Pune

Work Mode: (Hybrid)

Experience : 8+ years

Role Summary:

• We are seeking an Oracle CRM Consultant with hands on expertise in Oracle Depot Repair, Oracle Teleservices, and Oracle Service Contracts.
• The ideal candidate should have strong experience supporting global clients in AMS/Managed Services environments, with the ability to handle complex service flows, issue resolution, and enhancement requests across both EBS and Cloud service modules.

Key Responsibilities:

1. Application Support (L2/L3/L4)

Provide day to day support for:

• Oracle Depot Repair
• Oracle Teleservices
• Oracle Service Contracts
• Related service modules and touchpoints in EBS or Cloud.
• Troubleshoot application issues, perform root ...