Optimization Lead – HR Operations

The Optimization Lead – HR Operations is a senior individual contributor responsible for driving continuous improvement, process standardization, and operational excellence across the full spectrum of HR functions. Sitting within the broader HR Operations organization, this role supports four global service centers — Manila, Dalian, Gurugram, and Warsaw — partnering with HR leaders, operational teams, and technology stakeholders to identify inefficiencies, design scalable solutions, and lead high-impact projects that enhance the employee and candidate experience.

Key Responsibilities

Process Improvement & Optimization

• Lead end-to-end process improvement initiatives across HR Operations, applying Lean, Six Sigma, and structured project management methodologies.
• Conduct root cause analyses, process mapping, and gap assessments to identify optimization opportunities across HR functions.