We are looking for an Operations Tech SME to support high-growth technology-enabled this role you will act as the bridge between Operations Product and Tech teams to ensure smooth launches stable system workflows and exceptional customer experience. You will troubleshoot system issues validate operational accuracy and support process readiness to enable successful day-one performance for new sites or products.
Key job responsibilities - Lead operational readiness and support launch activities ensuring workflows tools and processes function as expected.
- Diagnose and troubleshoot system issues by working closely with Tech Product and Operations teams.
- Conduct structured testing validate process accuracy and identify gaps before launch.
- Support data validation related to operational workflows and customer-facing promises.
- Coordinate with cross-functional partners to resolve defects and ensure readiness for go-live.
- Monitor p...