Operator (Dispatcher)

4 Months

Phoenix, AZ (Onsite)

Position Description

Displays the technical and professional expertise to operate hospital telecommunication equipment such as multi-line telephone sets (switchboards), computers, 2-way radios, cell phones, pagers, fax machines, and printers. Dispatcher/Operator will answer, respond to and transfer calls (including demanding emergency related requests from hospital staff only) from any caller in a manner that is accurate, timely and customer focused; displaying sound judgment in processing emergency related calls with a high priority. Accesses local or nationwide databases, maintain personnel equipment; performs general support activities to include documenting and maintaining various logbooks, call records, associated reference books, computer systems and any additional agency related clerical documentation. Speaks clearly and pr...