Location: Cebu (Onsite)
Availability: Immediate joiners preferred
Job Summary:
The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B sales performance, revenue generation, client acquisition, and conversion targets while ensuring high-quality customer interactions and operational excellence.
The ideal candidate must have a proven track record supporting B2B sales campaigns, coaching agents on consultative selling techniques, handling high-value client engagements, and consistently exceeding sales and revenue KPIs. This role reports directly to the Operations Manager.
Key Responsibilities
B2B Sales Leadership & Performance Management