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Operations Team Lead - Call Center Excellence

Company

Concentrix

Location

lima metropolitana, lima

Type

Full-time

A leading customer service provider in Lima is looking for a Team Leader, Operations to supervise day-to-day activities of call center associates. The ideal candidate will have an Associate’s degree and 2-4 years of experience in a similar role, equipped with strong communication skills and the ability to coach team members to meet performance metrics. This full-time position offers a dynamic work environment focused on achieving service excellence.
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