Job Summary

We are seeking an experienced Operations Support Engineer to join our core development team, supporting an internal product. This role involves providing L2 and L3 technical support , including code-level troubleshooting and enhancements, while ensuring optimal system performance and reliability.

You will work closely with product managers, developers, and support teams in an agile environment , adopting best-in-class tools and practices to deliver high-quality solutions that meet the needs of users in Singapore.

Key Responsibilities

• Monitor and analyze system performance across production and non-production environments to ensure optimal uptime and efficiency.
• Provide L2 and L3 support , including troubleshooting, debugging, and implementing code-level fixes.
• Manage and resolve application, infrastructure, and security incidents within ag...