Operations Supervisor

Company

Almeerai Group

Location

dubai, dubai

Type

Full-time

            Responsibilities  Monitor and improve Rider Performance and Compliance 
Lead Rider Recruitment for all the zones in allocated cities 
Responsible for assessment of any internal fleet promotions 
Lead a Team of Rider Team Leaders and Rider Coordinators 
Manage rider roster with proper allocation of shifts/breaks/off-days etc 
Supervises rider onboarding and training schedule with Rider Trainer 
Inventory management and usage compliance of Rider equipments 
Groom rider quality (behaviour, appearance, professionalism, presentational etc) 
Setting up a performance improvement plan to improve performance of low performing riders 
Reduce rider complaints originating from customers 
 Requirements  Bachelor's Degree 
4-5 years of experience in food/grocery tech industry is highly preferred 
Proficient in Google Suite tools like GDoc, GSheet, GSlides, GFo...
        

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Operations Supervisor

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