As an Operations Strategy Manager , you will focus on the strategy, execution, and continuous improvement of our in‑field and warehouse operation. You will support the fleet organisation in delivering operational excellence across set KPIs and ensure successful city launches and completion of long‑term improvement projects. In this role, you will collaborate closely with the local Fleet team, third‑party logistics providers (3PLs), central stakeholders, and other cross‑functional teams to drive operational excellence and business success across the region. This will include:

• Defining and shaping the operations strategy, including logistics partner management, workforce planning, service design execution, and developing performance metrics and dashboards for in‑field operations.
• Driving high‑quality data management and data‑driven decision‑making to improve operational excellence and performance across KPIs (e.g. backlog, cost per repair, repair effi...