Enhance patient support at Apotex as an Operations Specialist focused on program delivery and vendor management. Oversee compliance and performance to ensure efficient patient access to pharmaceutical services.
As an Operations Specialist, you will coordinate the execution of Apotex's Patient Support Programs. This role requires strong collaboration with vendors and internal stakeholders, ensuring services meet standards and contractual obligations. You will monitor performance metrics and contribute to compliance activities while facilitating smooth patient journeys.
Key Responsibilities:
• Liaise with vendors and pharmacies for service delivery
• Monitor vendor performance according to SLAs
• Support patient journey activities and program readiness
• Track and analyze PSP performance metrics
• Review invoices and manage budget spend
Requirements:
• Post-secondary education in Business or Health Administration
• 2-5 years in program coordination or vendor...