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Operations Service Analyst

Company

Morson Edge (Technology)

Location

london, england

Type

Full-time

Operations Service Analyst / £400 p/d Inside IR35 / Hybrid / London / 8 Month Contract

We are seeking a highly motivated Operations Service Analyst to join a dynamic digital media organisation, supporting the stability and day-to-day operations of critical business applications within a fast-paced enterprise environment. This role focuses on ensuring smooth business-as-usual (BAU) operations across sales and service platforms, including managing integrations, supporting production systems, and driving operational excellence. You will play a key role in coordinating support teams, resolving incidents, and maintaining system performance across a complex technology landscape.

Operational Support & Stability

  • Oversee BAU activities across business-critical applications and integrations
  • Manage incidents, service requests, and change activities in line with SLAs
  • Monitor system performance and ensure optimal functionality
  • Lea...

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