The Operations Officer supports and oversees day-to-day operations of local and international store branches, ensuring consistent execution of company standards, operational efficiency, and compliance across all locations. The role focuses on multi-branch coordination, performance monitoring, process standardization, and cross-border operational alignment.
Key Responsibilities
- Monitor and support daily operations of local and international store branches
- Ensure consistent implementation of company policies, SOPs, and operational standards across all locations
- Coordinate with international branch leaders to align operational practices, reporting, and performance expectations
- Support store openings, expansions, and operational rollouts for international branches
- Track and analyze operational KPIs including sales performance, productivity, service levels, and compliance for local and international branches
- Pre...