Outline employee role accountabilities and expectations; manage performance to ensure productivity, quality, efficiency, and service objectives are achieved
Support the personal/professional development for assigned team. Coach and guide to improve performance and drive accountability. Provide timely feedback and problem-solving assistance via regular checkpoints and/or in response to situational needs. Understand development needs and create opportunities for experiences that support development needs
Clearly communicate operations objectives and team/individual performance metrics
Cascade communications on office, divisional and organizational initiatives to ensure employees understanding and alignment
Employ strong change management tactics to drive desired behaviors and results.
Partner with Talent Acquisition to establish a pipeline, recruit, select, and onboard qualified and dive...