Operations Manager

Company

SRIMURUGAN BHAVAN RESTAURANT PTE. LTD.

Location

singapore, singapore

Type

Full-time

            Oversee and support daily operations across multiple outlets, ensuring seamless and consistently elevated service standards 
Maintain an active floor presence, stepping into service where needed to uphold operational excellence 
Champion a refined service culture and ensure memorable guest experiences, including VIP occasions and private events 
Conduct regular operational walk‑throughs to ensure adherence to SOPs, presentation standards, cleanliness, and service flow 
Plan and optimise staffing rosters to ensure thoughtful manpower allocation and operational efficiency 
Guide, coach, and develop Restaurant Managers and supervisory teams to uphold high performance standards 
Lead structured briefings, training sessions, and shift handovers to reinforce service excellence 
Oversee guest experience touchpoints, including service recovery and engagement with regular and VIP guests 
Monitor reservations and ensure smoo...
        

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Operations Manager

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