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Operations Manager

Company

modu k pte. ltd.

Location

singapore, singapore

Type

Full-time

Job Responsibilities
  • Manage day to day restaurants & salons operations, and ensure a positive outlet image
  • Coordinating front and back of the house operations for smooth delivery of services
  • Training / coaching of new and current staff on customer service best practices
  • Managing staff training, schedules and work performance
  • Organize and supervise shifts
  • Respond promptly to customer complaints, suggest solutions to resolve complaints
  • Ensure compliance with safety and sanitation regulations
  • Control operations cost and identify measures to cut wastages
  • Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
  • Preparing of reports
  • Analyze and forecast sales figures to maximize profits
Job Specialisations
  • Bachelor Degree in Hospitality, Retail Management or related field
  • Proven ma...

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