Plan and manage efficient receipt, storage, order fulfillment, loading, and/or transportation activities— including third-party providers—while maintaining a strong focus on KPIs, quality, service, and cost. Utilize forecasting tools and methodologies to align labor, capacity, and resources with current and anticipated volume. Monitor, analyze, and act on operational performance data (productivity, quality, utilization) to drive continuous improvement.
Customer & Stakeholder Engagement:
Build and maintain strong relationships with internal stakeholders, external customers, and third-party providers/carriers. Participate in leadership meetings, customer visits, and third-party audits; proactively identify business opportunities and process improvements that enhance service and support growth.