Position:

Operations Manager - IT Sector

Location:

Abu Dhabi, UAE

Reporting To:

Chief Operating Officer

Summary:

We are looking for a proactive and results-driven Operations Manager to lead and optimize IT operations. This role focuses on managing the Support Services and Project Department, ensuring the smooth delivery of IT services and Services delivery, driving process improvements, and aligning operational strategies with business objectives. The ideal candidate will possess strong leadership, technical expertise, and project management skills, as well as a deep understanding of IT systems and processes.

Responsibilities:

• Oversee daily IT operations, ensuring the reliability, availability, and security of systems and services.
• Manage the Support Service Department, client meetings and escalations and efficient service delivery and timely resolution of IT incidents and support ti...