Job Title: Operations Manager – Database Administration

Experience: 12+ years

Location: Pune- HYBRID

Role Summary

Experienced Operations Manager with Senior DBA expertise in managing mission-critical

database environments in cloud ecosystems. Combines deep technical knowledge with strong

operational leadership to ensure high availability, performance, and reliability in a 24x7 global delivery model.

Proven ability to lead incident management, drive automation, enforce governance, and improve SLA

performance while mentoring teams and collaborating with cross-functional stakeholders. Acts as a key escalation point and decision-maker for complex production environments.

Operations Manager:

Led end-to-end P0/P1 incident management as Incident Commander, driving war rooms/bridge

calls and reducing MTTR through rapid decision-making and cross-team coordination

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