.fit_to_content{width:%;height:auto}Your role

Mission: 

The Operations Manager is responsible for leading end-to-end service operations, ensuring efficient planning, field service execution, and customer support to maximize customer uptime, operational performance, and service profitability.

Job description: 

Service Operations

Lead daily service operations, including planning, scheduling, dispatching, and field service execution.

Ensure efficient utilization of service resources and timely delivery of services.

Manage service workload, backlog, and work-in-progress (WIP) to meet operational targets.

Team Leadership

Lead and develop Field Service Engineers, Service Managers, planners, coordinators, and support teams.

Foster a performance-driven, safety-focused, and customer-centric culture.

Drive employee performance, capability development, and succession planning.

Performance Manag...